Privacy Policy
This policy explains how the website handles information submitted through inquiry, contact, blog reply, and search interactions.
Visitors may provide name, email, phone, company, trade role, tool system interest, project notes, blog reply details, and search keywords. The site requests this information so Festool can understand whether the visitor needs product planning, service routing, dealer coordination, accessory guidance, or technology review. Visitors should avoid submitting confidential project details unless those details are needed for the request.
Submitted information may be used to answer the inquiry, route the request to an appropriate contact, improve content about power tool workflows, and maintain ordinary records of website communication. For example, a request about track saw accuracy may be routed differently from a request about cordless drill kits, dust extraction, or dealer availability. The goal is to reduce generic follow-up and respond with context that fits the visitor's tool system question.
Festool applies reasonable organizational measures to limit access to submitted information to people who need it for response, support, or site administration. No public website can guarantee absolute security, so visitors should use the form for practical business context rather than sensitive credentials, payment details, or private jobsite access information. Blog comments may appear publicly if the site enables comment publication, while contact form messages are intended for direct response.
Visitors may request correction or removal of submitted contact details by using the contact page. The policy may be updated when the website adds new pages, inquiry fields, routing options, or support features. Continued use of the site after a posted update indicates acceptance of the revised policy.